Customer Services:
Ready to Help:
At premiumtravels, we strive to provide you with the best tools to help you with your online travel reservations. This includes online help resources, such as answers to Frequently Asked Questions, and email assistance. We also staff a 24-hour call center to book travel, answer questions, and assist with special needs requests.
For Customers only:
Consumers can register complaints and comments about airline service other than those related to safety or security which should be submitted to the Federal Aviation Administration and the Transportation Security Administration, respectively.
Enjoy extra comforts on your journey with us:
We give special consideration to the things you need to make your family trip comfortable and convenient.
That’s why we make sure families board first, and give you changing tables and complimentary strollers at Ghana International airport.And if you’re travelling with young babies, they can drift off to sleep in the comfort of our bassinets.
Direct or Indirect Flight?
Depending on the countries you are shipping from and to, you will usually have airline carriers that can offer a direct service and others that offer an indirect service. The difference is basically that a direct service will depart origin and arrive at destination without transiting another country during it's journey. An indirect service will mean the carrier departs origin airport and then will transit via 1 or more countries (airports) before arriving at the final airport of destination. Using an indirect flight could offer you cost savings, rather than choosing a direct service. However you should factor in that an indirect service will mean your air freight shipment arriving later than compared to using a direct flight option.
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